Frequently Asked Questions - Return Policy
- Please call our office for an authorization for return (AR) prior to sending the item. Any unauthorized items received will be returned to the shipper at the shipper's cost.
- No refunds or exchanges are allowed for reasons other than justified product dissatisfaction.
- All returns are subject to a 15% restocking fee.
- Exchanges for manufacturer's defects available within 14 days of product delivery.
- No returns after 14 days of product delivery. Please include a copy of your invoice.
- Any return received where National Sports Distributors was not at fault will be automatically charged the 15% restocking fee.
- Special Orders and Discounted Merchandise are not returnable.
- No returns due to personality no shows.
- No returns due to cancellation of orders by your customer.
